- Single Source begins
Revolutionized the industry by offering exhibitors one contact, one invoice, one discount deadline.
Started off using automated AutoCAD floor plan design, a harbinger of the company’s dedication to up-to-date software and smart technological tools.
- Omissions Reports
Began offering show organizers omissions reports so they could see which exhibitors had not yet ordered services allowing them to create backup plans for the show floor as warranted.
- Express Checkout for Exhibitors
Started Express Checkout to make life even easier for exhibitors, who no longer need to visit the service desk if a credit card is on file.
- Released Version 3 of CoPro
Version 3 of CoPro (the Automated Convention Processing system) is released, serving as the backbone of Single Source® and proving The Expo Group’s commitment to technology.
- The Expo Group Incorporated
Officially incorporated as The Expo Group. Founded by Ray Pekowski to provide enhanced service to exhibitors and show management with the mission statement "To be the premier service company in the trade show industry."
- Moved Corporate Headquarters
Moved to corporate headquarters at 1740 Hurd Drive. By centralizing employees in one location, The Expo Group can better control margins and customer service training.
- Created Gold Card Advantage
Created Gold Card Advantage service for the very important exhibitors as indicated by show management.
- Launched E-Commerce Site for Online Ordering
Launched e-commerce site for online ordering, named CyberServices®. Exhibitors can now order services over the Internet from the comfort of their own pajamas around the clock.
- Early Adopter of Voice Over IP
Commitment to technology continues with the use of Internet Protocol for our telephone system. IP lines allow the receptionist to transfer a call to any of our offices and showsite service centers.
- Dallas 100 Recognition
Awarded Dallas 100 recognition as one of the fastest-growing companies in the region.
- Released YourSpace and Instant Freight Solutions
New Tools are introduced to continue making life easier for show organizers and exhibitors. YourSpace is a complete sponsorship sales support website hosting marketing promo opportunities inside venues as well as miscellaneous items. Instant Freight Update tracks exhibitor shipments from receiving to the booth to give exhibitors more control over their own schedules onsite.
- Launched LinkUp, Our Unique Hybrid Event Solution
LinkUp is a hit the first time out as a truly engaging hybrid event from the trade show floor. Associations incorporate education and build excitement for face-to-face attendees as well as build an online audience for future marketing efforts.
- ExpoProof Software and EMY Awards
ExpoProof is introduced as the industry’s leading graphics approval tool, highlighted with side-by-side proof comparisons and team approval collections.
The Expo Group Exhibit Manager of the Year is announced and awarded.
Honoring Show Managers