FTP Upload

One easy way to send graphics is via our File Transfer Protocol (FTP) site. To upload your graphics to our server, please follow the instructions outlined below.

Some companies use a PROXY server to monitor their outbound internet traffic. The PROXY Server must be set to passive mode and be SOCKS compliant. We will continue to assist the exhibitors and provide as much help in getting these files copied as needed. If you experience problems, please ask your Customer Account Manager for assistance.

Attn. MAC Users: Safari, Firefox and IE do not have FTP upload clients. The built-in FTP client in the Finder (choose Connect to Server from the Go menu, and type in the ftp URL) is read-only. This means you can only view and not copy/move files through FTP. You will have to use an FTP client like Fetch or InterArchy. This is not a flaw in our FTP design but a limitation with the current internet browsers available for MAC’s. Exhibitors must use a 3rd party FTP client if they choose to upload files via a MAC operating system.

Step 1: Name your file appropriately.
Each file should follow this construction: Event_Company_Description.
One example of an uploaded file: ASTRO_Varian_VerticalLogo.eps with ASTRO_Varian_VerticalLogoProof.pdf

Step 2: Click on the link below to open a connection. You will be prompted to enter an FTP User Name and Password. (If you do not have an FTP User Name and Password, click here  and a user profile will be emailed to you.)

Click here to create FTP connection

Step 3: Once connected, an Explorer window will pop open on your computer showing your designated file on our FTP site. Double-click to open the folder. Then double-click to open the Client_Upload folder. Using your mouse, you can now drag one file or multiple files from folders on your computer into the Client_Upload folder in this new window. You must upload a PDF proof with all files. Dragging and dropping will copy the files to The Expo Group FTP site. This process will not delete the files from your computer

Step 4: When your upload is complete, close the Explorer window to close the connection.

Step 5: Our FTP site will send an alert to members of our staff so they are aware you have created a User Profile and/or uploaded files. As an added measure, feel free to contact your CAM or account executive. If you do not have their contact information, please call 972-580-9000.

You’re done for now! Thanks for working with The Expo Group.

FTP Download

The Expo Group provides an easy way to check proofs – via our FTP site. Once told your proofs are available on the site, you will need to create a connection and download the proofs from our servers. Please follow these instructions:

Step 1: Click on the link below to open a connection. You will be prompted to enter an FTP User Name and Password. (If you do not have an FTP User Name and Password, click here  and a user profile will be emailed to you.)

Click here to create FTP connection

Step 2: Once connected, an Explorer window will pop open on your computer showing your designated folder on our FTP site. Double-click to open the folder. Then double-click to open the Client_Download folder. You can now copy the file(s) from the Client_Download folder and paste them onto your desktop or in a folder of your choice on your computer. This process enables you to then open the file(s) directly from your own computer.

Step 3: When the computer is finished downloading, close the Explorer window to close the connection. Contact your representative at The Expo Group to approve the images or to request changes. Our main number is 972-580-9000.

Thanks for working with The Expo Group!